Bethabara Road partially collapses after water main break; water service intermittently affected at 7 schools in Winston-Salem

Piedmont Triad News

WINSTON-SALEM, N.C. (WGHP) — A water main break caused part of Bethabara Road to collapse and led to a crash in Winston-Salem, according to police and fire crews.

A contractor continues work on the 24-inch water transmission line with an estimated completion time of 5 p.m. on Tuesday, Sept. 14.

“There may be an impact for nearby apartment homes in the area without water,” said Utilities Public Information Officer Gale Ketteler. “Please understand we are working hard to get this addressed. Our crews have been on scene and are going around the area right now.”

According to Winston-Salem/Forsyth County Schools, seven schools faced intermittent water outages. The schools were not closed. The district says it is prepared to bring in water if necessary but water service has been restored to most of the schools affected.

Police, EMS and fire crews responded to the scene before 2 a.m. after receiving a report of a crash on the 2000 block of Bethabara Road between Silas Creek Parkway and Old Town Road. No word on the victim’s condition.

At 2:11 a.m., the City of Winston-Salem posted a video to Twitter showing the scene.

Fire officials say the road had collapsed in connection with the busted water main.

Bethabara Road remains closed between Old Town Road and Silas Creek Parkway. The road over Monarcas Creek has partially collapsed and all drivers, people on motorbikes and bicycles and pedestrians are advised to avoid the area.

Damage to a water transmission line could cause an interruption in water service to nearby homes. Water customers may see discolored water or a change in water pressure.

If you lose water, the city recommends that you turn off your water heater circuit breaker and avoid opening faucets or flushing toilets to minimize air in your system.

While water pressure may continue to fluctuate in some areas, all customers impacted earlier today should have water service restored. If water is discolored after service has been restored, flush your lines through a bathtub faucet first for at least two minutes.

Once you have flushed your lines, until repairs are completed, customers are asked to voluntarily conserve water and delay unnecessary usage to reduce demands on the system.

If the water does not clear within a reasonable time, contact City Link at 311 or (336) 727-8000.

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