Long airbag replacement waits for drivers affected by recall

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GREENSBORO, N.C. -- John Batts drives a 2004 Honda Pilot. He received a letter in the mail informing him that his Takata airbag was on the recall list.

The letter, from Honda, said if the bag deployed metal fragments could fly out, killing or injuring those in the vehicle.

Takata defected airbags have caused six deaths and about 100 injuries worldwide.

Some people have been notified through letters, others by finding them on the online recall site.

Batts says when he went to a local dealership, they told him the replacement airbags were on back order. A dealership official told him they'd call back with details on when they could get him one. He said they never called back and he's been waiting for about month. FOX8 called that dealership to ask about the recalled airbags but couldn't get anyone on the phone.

Batts has since been checking with other nearby Honda dealerships for an airbag replacement. He says he's having better luck at other dealership locations with service dates in the near future.

Batts has one of the 34 million U.S. vehicles on the recall list. The recall includes various automotive types with a range of makes and models.

There is no final list of vehicles with faulty Takata airbags, however, you can check safercar.gov where the most up-to-date list is. However, the list will constantly update with new additions, so you're encouraged to check it regularly.

NHTSA, The National Highway Traffic Safety Administration, gave us this statement:

"From the very beginning, our goal has been simple: a safe air bag in every vehicle. This recall represents a significant progress toward that goal. Takata has agreed to a national recall of certain types of driver and passenger side air bag inflators. These inflators were made with a propellant that can degrade over time and has led to ruptures that have been blamed for six deaths worldwide. The action expands the number of vehicles to be recalled for defective Takata inflators to nearly 34 million. NHTSA is taking the proactive steps necessary to ensure that defective inflators are replaced with safe ones as quickly as possible, and that the highest risks are addressed first. We will not stop our work until every air bag is replaced. If a consumer thinks that their vehicle may be covered by any recall, they can use NHTSA’s VIN Look-up Tool at SaferCar.gov to search for recalls. Please keep in mind, it will take the automakers some time to determine which of their vehicles are affected by Takata’s defect report. The website is continually updated, so it’s important that they check back periodically as the list of vehicles expands. We also know some manufacturers have offered loaner vehicles or rental vehicles for consumers who are concerned about safety while they are waiting for remedy parts, and we encourage consumers to ask if a loaner or rental is available."

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