GREENSBORO, N.C. -- Kevin Christoffersen served in Iraq for the U.S. military, but he said he can't prove he's an American citizen due to government bureaucracy.
Christofferson calls himself Russian by birth and American by choice. His parents adopted him from Russia when he was five, and he became a U.S. citizen in 1994.
About a year ago, he went to apply for a Social Security card and a driver's license, but he couldn't get either.
He has a copy of the certificate of citizenship, but that's actually where the problem lies.
"We cannot accept photocopies or notarized copies of documents," said Patti Patterson with the Social Security Administration.
So since he doesn't have the original, the rules state he has to get a certified copy from the Department of Homeland Security.
That means it will cost him $500 to get the freedom Americans who didn't serve in the military already have.
"It makes me to the point where I regret serving the military," Christofferson said. "It's taken me over a year to get this little piece of card--this little piece of paper, basically. I think it's more ridiculous than anything else."
"We're absolutely going to work with him and try to assist him--let him know what documents he needs and that we'll be glad to help him," Patterson said.
Christofferson said he hopes the government bureaucracy will come through on their promise to help.
"It's so that I can get a job, I can get a North Carolina driver's license and I can move on with my life here," Christofferson said.
He has already contacted numerous organizations and people to try to get help, including Rep. Mel Watt. He said he plans to contact Sen. Kay Hagan next.