KANSAS CITY, Mo. — A woman sick of complaining for years about her mailman decided to arm herself with a video camera, WDAF reported.
The Missouri woman hoped to catch the behavior she’d been dealing with for years: certified mail not delivered — even when she was home to sign for it — packages on the ground by the street and destroyed letters.
Fed up, Susan Howard Perry was expecting an expensive book on its way so she decided to record the drop off.
“I thought – I’m gonna see what he does with this book – and sure enough, that’s how the video happened,” she explained.
Aiming her video camera from her window, Perry saw her mailman throw the expensive book onto the ground.
“I thought – if I were to tell somebody this, they’re gonna look at me like, really? Come on, you’re exaggerating. No I’m not, that’s how my mail gets delivered,” she said. “He would put the mail in, and then shove the package in, which would just tear up all the mail.”
She filed complaint after complaint, and never got resolution. But then, she posted her video proof to Facebook. Her post drew support, but even better, the new manager of her post office came to see her.
“He showed up at my front door, and literally his boss had seen the video on Facebook, and he said, ‘I apologize,’” she said.
Perry now feels she’s at least a step closer to getting what she’s wanted all along: her mail.
“That’s all I want! I want my mail!” she said.