WINSTON-SALEM, N.C. — A stormy stretch of weather has concern over suspicious roof repair businesses growing like weeds in the Winston-Salem area.
The Better Business Bureau of Northwest North Carolina said it has received enough complaints about the door-to-door salesmen to issue a warning.
Many of those complaints are tied to offers of a free roof through a homeowner’s insurance policy, something that roofers wouldn’t be able to guarantee.
“He came to us rather than we seeking him out and it did seem a little too good to be true,” said Jamie Williams about an offer she received for roof work after a recent storm.
She said she took a card and paperwork from the salesman but by that evening had some serious questions about why repairs would be so affordable.
“How would they even know if we had insurance or who it would be through — so how can they honestly say the insurance had preapproved them to cover part of the cost?” Williams asked.
The BBB said don’t be pressured into agreeing to work immediately. It’s important to research a company to see if they’ve developed a relationship with customers in the area.
“Understand what it means for a contractor to be insured and bonded. A legitimate salesperson will gladly provide the information and wait for a call back without using pressure tactics to make the sale. ”The BBB said they have about 75 roofing companies from Winston-Salem to Boone registered with their company. All are bonded and insured which is another important aspect to picking a roofing company.
“Understand what it means for a contractor to insured and bonded. A legitimate salesperson will gladly provide the information and wait for a call back without using pressure tactics to make the sale.”
Finally, in order to avoid scammers, the group encourages you to choose businesses that will finish the work before payment is expected.