BELMAR, N.J. — A 20-year-old waitress got an unwelcome note on a receipt recently, the Asbury Park Press reported.
Jess Jones, a Rutgers University student, is a waitress at D’Jais Bar & Grill this summer. She is working to help pay for school.
On Aug. 17, Jones was waiting on a party of eight at the restaurant and night club here. The $112.03 bill was paid for by credit card — but they left no tip. Instead, in the tip line someone wrote “LOL” — for laughing out loud — next to the words, “1 hour for food.”
Jones agreed to permit the Asbury Park Press to share her story and publish the photo of the receipt.
“Last night, I was stunned by this receipt that was left for me by a party of eight people,” Jones wrote on Facebook. “I would have preferred a ‘$0’ tip than a ‘LOL’ tip, but as a waitress, bad tips and harsh notes are all part of the job. Even though they did wait an hour to eat, they remained satisfied with filled drinks and proper notice that the kitchen was a bit busier than normal. I’ve worked in the service industry for five years and I take pride in providing great service to my customers.”
By Friday, her Facebook post had gone viral.
“My experience with this table was cruel and unnecessary, but sadly it’s not uncommon,” Jones wrote. “With that said: Please be good to your waiters. I know it’s annoying when things aren’t right. I know how aggravating it is to receive a hefty bill when all night you’ve been wondering why the table that came in after you was served before you. But waiters are mere messengers most of the time, and it’s wrong to shoot them, however bad the news.”