Lowe’s delivery driver in Danville says store stopped delivery because he’s black

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

DANVILLE, Va. – A delivery driver for Lowe's in Danville says he was told he could not make a delivery because he’s black, according to WSET.

The home improvement chain has since responded, and now someone is out of a job.

Marcus Bradley says last Monday was an ordinary day on the job as a delivery driver for Lowe's.

“Then I got a phone call on the phone telling me to bring the delivery back. Saying that I couldn't do the delivery,” he said.

He says what he was told next shocked him.

“I asked him why I couldn't do it and he said because you're black and they don't want you at the house,” the delivery driver said.

Bradley says he was told the customer specifically asked Lowe's not to send a black delivery person.

Alex Brooks says he's worked with Bradley for nearly 11 years and that he was with him in the truck when the call came in.

"To me, it just ain't right for a business that we work at to go on with the woman's wishes,” said Alex Brooks, a co-worker.

Brooks says when the two returned to the store, Bradley was replaced by a white driver."

"It was one of those things like, 'these guys will get over it. They're tough guys, they're delivery guys and that's kind of where I just had to put my foot down and say I couldn't do it with them,” Brooks said.

The customer who requested not to have a black delivery driver says that was her right. She says she doesn’t feel bad about anything.

Although Bradley is saddened by the way he says the situation was handled, he plans to still be at work tomorrow.

“I mean, I got to work,” he said. “I'm going to keep going to work like I've always done. But I would think Lowe's would take it into consideration to think about what they're doing next time."

Wednesday afternoon, the local Lowe's store confirmed the store manager involved in the incident has been replaced.

In a statement, Lowe's corporate office said, "diversity and inclusion is a core value at Lowe's. The situation brought to our attention was troubling and an investigation was immediately undertaken. Under no circumstances should a discriminatory delivery request be honored as it is inconsistent with our diversity and inclusion core values and the request should have been refused. The investigation has concluded and the individuals involved are no longer with company."