Duke Energy is warning customers of scammers posing as employees.
Notices and inserts in bills warn customers of Duke Energy imposters claiming that customers have late bills and if they don’t pay immediately their service will be cut off.
Duke Energy Spokesman Meghan Musgrave said that scammers often rig the caller ID and ask for immediate payment or to transfer funds to a prepaid debit/credit card.
“If you get a phone call, those are the red flags that you should look out for. So you should hang up the phone and call local law enforcement as well as Duke Energy to verify your account status,” Musgrave said.
Musgrave said Duke Energy will never threaten immediate disconnection without several mailed warning letters and calls offering payment plan options.
For more information visit http://www.duke-energy.com/StopFraud