Runaway gas pumps start charging before gas flows

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DINWIDDIE COUNTY, Va. —Customers at a convenience store in Dinwiddie County, Va., say runaway gas pumps are charging them before the gas starts to flow.

The company that owns the convenience store told WTVR the state inspector didn't find anything wrong with the pumps.

In January,  David Dundalow caught the possible problem with the gas pump on video.

“I pulled the nozzle out and there’s nothing coming out, so I go get my phone and take a video, and this continued on for, it took at least a minute for me to go get my phone out of the truck and to take the video,” Dundalow told WTVR.

He told management about the problem, but a few days later he experienced the same problem on the exact same pump.

Since then other customers have reported similar issues.

Customer, Allen Carpenter said he had the same thing happen several times in the past month.

“You start to put the nozzle in and before you can reach and grab the handle, it’s like it starts,” Carpenter told WTVR.

The video Dundalow shot in January has since gone viral with more than 100,000 views in the last 48 hours.

Now, the parent company of the convenience store, Mapco, is investigating.

“East Coast stores have not directly received any additional concerns from customers.," a spokesperson said. "East Coast convenience stores take any such issue very seriously.”

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