Local dispatchers have high rate tracing 911 calls from cellphones

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WINSTON-SALEM, N.C. — When someone in Winston-Salem or Forsyth County calls 911 from a cellphone, it is likely that emergency dispatchers can pinpoint the caller’s location, according to the Winston-Salem Journal.

The Forsyth County 911 Communications Center can trace about 90 percent of the 911 calls made from cellphones, said Herb Swaim, the center’s telecommunications supervisor. The county’s communications center receives about 100,000 911 calls annually.

The Winston-Salem Police Department’s 911 Communications Center can trace about 78 percent of the 911 calls made from cellphones, Assistant Police Chief Scott Bricker said. The city’s communications center received 216,969 911 calls in 2014.

The tracking rate of 911 calls dialed from cellphones locally appears to be higher than the chances of dispatchers getting a quick fix on a cellphone call across the United States.

Read full story: The Winston-Salem Journal

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