Struggle to get lights back on in Greensboro neighborhood

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

GREENSBORO, N.C. -- Shelly Cole has been fighting for months to get blown out street lamps in her neighborhood fixed.

She lives on Everitt Street in the Willow Oaks area where at least a dozen street lamps within less than a mile don't work.

She says that makes it hard to see people driving or those riding bikes.

"You can't see people," Cole said. "I don't want to hurt anybody."

The city and management at her rental property told her to report the outages to Duke Energy who owns and maintains the lamps.

To do that, Shelly would have to canvass the neighborhood and mark each one.

With a lung disorder which mostly keeps her indoors, Shelly can't do that.

Duke Energy spokesman Jeff Brooks says without maps of outages, crews don't know where to go.

In Shelly's case, Brooks says they'll make an exception and send crews to check out the area.

To report an outage to Duke Energy, residents can either go online or call 1 (800) POWER-ON.

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.