Struggle to get lights back on in Greensboro neighborhood

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GREENSBORO, N.C. -- Shelly Cole has been fighting for months to get blown out street lamps in her neighborhood fixed.

She lives on Everitt Street in the Willow Oaks area where at least a dozen street lamps within less than a mile don't work.

She says that makes it hard to see people driving or those riding bikes.

"You can't see people," Cole said. "I don't want to hurt anybody."

The city and management at her rental property told her to report the outages to Duke Energy who owns and maintains the lamps.

To do that, Shelly would have to canvass the neighborhood and mark each one.

With a lung disorder which mostly keeps her indoors, Shelly can't do that.

Duke Energy spokesman Jeff Brooks says without maps of outages, crews don't know where to go.

In Shelly's case, Brooks says they'll make an exception and send crews to check out the area.

To report an outage to Duke Energy, residents can either go online or call 1 (800) POWER-ON.