New area code coming to the Piedmont — what happens to 336?

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WINSTON-SALEM, N.C. -- State officials from the North Carolina Utilities Commission announced Wednesday that the new 743 area code has been approved for the Piedmont and will overlay the current 336 area code.

The new area code means all local calls will require 10-digit dialing, however local calls to both area codes will not require long distance fees.

"Do we really have to, is it necessary?" questioned Arlene Hassinger of Winston-Salem. "I think it can be confusing and complicated, people like things easy."

The new area code will primarily be used for new phone numbers. Customers with the 336 area code will be able to keep their number and area code.

"Older people who don't know how to use their [smart] phone, it's another thing they are going to have to learn," said Viri Garcia of Winston-Salem. "I'm going to have to tell [my mom] now look you are going to have to dial 336 or the new number."

The commission said they expect all available 336 numbers to be used by the end of 2016.

Phone providers are expected to give a start date for the area code at a later time.

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