Report: Story of child scarred in dog attack asked to leave KFC a hoax; ‘It never happened’

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Victoria Wilcher

JACKSON, Miss. — The report of a 3-year-old being asked to leave a KFC restaurant due to facial scars from a dog attack was a hoax, according to the Laurel Leader-Call.

Citing a source that spoke to the Leader-Call on the condition of strict anonymity, the paper says the story that resulted in the family bilking the public and professionals for more than $135,000 in cash, as well as gifts and free surgeries, doesn’t add up.

The story began going viral on June 12 when Victoria’s Victories, a support Facebook page for 3-year-old Victoria Wilcher, posted “Does this face look scary to you? Last week at KFC in Jackson MS this precious face was asked to leave because her face scared the other diners.”

Kelly Mullins, the child’s grandmother, said her granddaughter was asked to leave the restaurant in Jackson on May 15 because of her facial scars.

Wilcher lost her right eye and suffered a broken jaw, broken ribs and several puncture wounds when she was attacked by three pit bulls in April.

Wilcher had just been released from Batson Children’s Hospital after a month of recovery. Restricted to only soft foods, Wilcher’s grandmother says she went to KFC to get her mashed potatoes and gravy. Mullins said she ordered a sweet tea for herself.

Mullins said she started feeding Wilcher when a worker came over.

“She said that we’d have to leave, we were disturbing her other customers… Victoria’s face was disturbing other customers,” the grandmother said.

According to the Leader-Call’s source, who has “deep knowledge of the investigation” the paper said, surveillance video from May 15 does not show anyone who matches Mullins and Wilcher’s descriptions in the store. Additionally, the source said there were no transactions on May 15 recorded to include mashed potatoes and sweet tea on the same transaction, or even the two items as part of a larger order.

The source noted that many people “suffering from all sorts of ailments” have come into the KFC from the hospital and no one has ever been asked to leave.

Additionally, the Leader-Call reports the family initially told KFC the incident happened at a location that is not in operation and has been closed for several years. This claim was later changed to a different location and Wilcher’s aunt, who runs her Facebook page, said she just got the street name wrong.

“Dont [sic] blame the grandmother for my mistake!” the girl’s aunt posted to Facebook.

The source said it was no mistake at all.

“It just didn’t happen,” the source said.

Dick West, president of West Quality Food, one of the largest franchisees in the KFC chain and the owner of the local KFCs, also made his feelings clear on the Facebook page of a Jackson television station, posting, “When the allegation was first made, KFC pledged $30,000 to go to medical expenses and started an investigation to find the truth. They have pledged the money even if it is proven that the incident never happened. At this point their story is full of holes. Any thinking person who follows their timeline can see it. The event at KFC never happened.”

Attempts to reach the family by the Leader-Call were unsuccessful.



  • Christna

    I do not think it is greed.. this girl needed help… and I am sure it did happen even if there is “whole in the stories” she is sweet, kind, and I am glad she is getting the help she needs… Plus the family needs some assistance.. Go Victoria!

      • A

        Your suggestion that they should not help a kid says your idea of a moral compass is a joke. If my kid had this happen I would get him the care he needed by any means necessary. When It’s getting harder and harder to get decent healthcare in this country, to hell with morality.

  • Belinda Morgan

    No sweet tea and mash potatoes alone or on any larger orders for a whole day, No mash potatoes and sweet tea sold all day long ???????????????? that bull crap ! if they video for the store showed that they were not in there at the time frame they claimed, the video would have been made public to disprove their claim, But it hasn’t been,

    • sherry

      I’m so glad you wrote this comment because I was thinking the exact same thing. Why would they have to pull register receipts since they have video?? And really now, no tea or mashed potatoes sold at KFC for a whole day. Minus well say they don’t sell any chicken either! Don’t believe it! It’s possible this incident didn’t happen, but something just doesn’t add up. And you know what they say: if it doesn’t make sence, then it didn’t happen.

    • Ana H

      Did you also notice where this article says the incident happened on May 15? However, the post on the FB page was made on June 12 and stated that it had happened “last week”, which would have been around June 5. So maybe this reporter should get their facts straight and maybe KFC should check the surveillance videos from the week of June 5, instead of checking for the week of May 15.

    • Fay

      It’s called evidence ,,,,you watch the video,,then pull the receipts ,,,,,if I were KFC I would file charges,,,but they won’t because of the child,,,

  • Michael

    The FB page says the “aunt’ name is Teri Rials Bates and she runs the “Victoria’s Victorys FB page. If you go to her FB page there are no photos or mention of Victoria at all. Peculiar behavior for a loving “aunt”

  • badelizabeth2013

    So at the cost of this little girl – grandma decides that scamming is a good idea? what a jerk.

  • Denise

    I also thought it was strange. There was nothing even remotely scary about this little girl. Seeing how the whole incident was the grandparents fault to start..I had a feeling it was to get money.. Now don’t misunderstand me…I am glad this little girl can get the surgery and help she needs..but it should not have been done at the expense of KFC or any other place of business…Just starting a website or getting her story out would have helped…

  • Andy

    Honestly I am surprised an old lady was tech savvy enough to concoct such an elaborate social media scam. And yes, though her intentions were (probably/hopefully) for aiding her niece and her medical bill she still scammed and that is an illegal move. KFC will pay to save face but the Aunt should pay a price.

    • Denise

      I’ve never heard the grandma’s age but being a grandmother doesn’t make you old. There’s lots of them in their 40’s.

  • Brian

    “Citing a source that spoke to the Leader-Call on the condition of strict anonymity” doesn’t really give this story any real substance.

  • Astrolin

    Sounds like they looked at the receipts and the tape of the first location? There would be none if it is closed? So is this story fake too?

  • seriously?

    it’s too bad such a cute little girl comes from such a disgusting family. they didn’t protect her from the dog attack and then they try to extort money

  • Rogue

    No orders for sweet tea and mash potatoes in any of the orders that day. Also, surveillance video from May 15 does not show anyone who matches Mullins and Wilcher’s descriptions in the store. They also went on to say, the family initially told KFC the incident happened at a location that is not in operation and has been closed for several years. I am not taking sides for anyone in this but I will say, if the location they said they were at has been closed for years, how the heck did they check the surveillance video.

    • jliles1205

      The report stated “,surveillance video from May 15 does not show anyone who matches Mullins and Wilcher’s descriptions in the store”, It does not indicate that the video was from the closed store. There is confusion as the correct store was not mentioned, but to suppose that they are claiming that the video came from a closed business begs belief. One would have to wonder as well why there were no purchases made at the closed unit.,

      • Robert

        The hoax family was the one that claimed the closed KFC. The video and evidence was pulled from the still operational KFC.

        I wish fraud charges would have been filed against the aunt and grandmother. They can go to court like grand dad and his 10 pit bulls.

  • Robert

    Yep. A hoax like many others that made it to the social media realm and created outrage. So much so that people are willing to not only ignore the facts but to justify the behavior of those concocting such a hoax.

  • jonh

    weaker sides almost always lose.. in this case, the girl and her family. they could not know that the story would become viral, besides, no tea ? no potatoes? no camera? a secret source? come on …

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