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Michaels security breach affects Triad locations

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Michaels stores in Greensboro, Winston-Salem and Burlington are on the company's list of locations where debit card numbers were compromised.

In a statement posted online, Michaels CEO Chuck Rubins apologized and said 2.6 million cards may have been impacted.

They do not believe personal information like names, addresses or pin numbers were stolen.

The malware breach took place during a nine-month time period between May 2013 and the end of January 2014.

According to the website, the following local Michaels locations were affected:

  • Bridford Parkway in Greensboro (May 2013-January 2014)
  • Highwoods Boulevard in Greensboro (May 2013-January 2014)
  • University Drive in Burlington (May-July 2013)
  • Hanes Mall Boulevard in Winston-Salem (May 2013-January 2014)

FOX8 spoke to High Point Bank Branch Manager Corey Wellborn on Friday. They are well-aware of recent security breaches at stores like Target and Michaels and are working with customers who may be affected.

He offered advice to anyone concerned banking information was breached.

"It's a two way street. We have software here at the bank that will alert us that this transaction isn't quite matching up or it's very unusual. And then we are proactive trying to contact customers," Wellborn explained.

"But the second fold of that is our customers being engaged in their account and know what's going on," he said.

Wellborn suggests using mobile, online or over-the-phone banking to monitor all charges on your account. He also said to make sure computers are up-to-date with virus protection.

For years, European financial agencies have used microchips embedded onto cards. Wellborn said U.S. institutions are headed that direction.

"We believe in 2015, we'll start moving to the chip enabled debit cards which adds more security to the transactions," he said.

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