Girl Scouts tell NC mom to sell cookies or face lawsuit

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ROANOKE RAPIDS, N.C. — A Girl Scout troop in Roanoke Rapids told a woman that if she couldn’t sell her daughter’s cookies then she may face a lawsuit.

According to WNCT, 8-year-old Reagan Phillips decided to quit Girl Scouts because she said she was being teased by other girls.

After she quit, her mom tried to return 288 boxes of cookies they promised to sell.

But the local cookie sales coordinator told her she had to cover the cost of the cookies or face a lawsuit.

A spokesperson for the Girl Scouts told WNCT they always try to help troops account for extra cookies, but someone has to be held accountable.

Source: WNCT


    • Janet

      No, Fred. No girl is required to sell 288 boxes, unless that is the number that she and her parent(s) ordered, with the promise to sell them and turn in the money for them. They order the number of boxes that they want to sell.

    • Esther

      First off, the girls that are making fun of the 8 year old should be punished by removing them from the troop and their parents should be told of the problem. Then, the entire troop should help the girl out by helping to sell the cookies. My sons were in boy Scouts (Eagle rank) and we never sold popcorn. Too much of the money was going to the national council as well as the local to pay staff.

    • Michelle

      Our council doesn’t accept returns, so the troop would have to cover the loss. 24 cases of cookies is a lot to cover, especially if it’s a small troop.

      • DfiantWolfe

        Leaving the troop is an acceptable response to bullying – the 288 boxes that were ordered can and should be returned to the troop – For Them to split up and try to sell. If the Troop leader was reasonable she would accept that the child was bullied, take responsibility and act quickly to organsize the sale of the 288 boxes of cookies.

        As for why the parent decided 288 boxes of cookies was a reasonable goal for ONE girl to sell without having most of those boxes pre-ordered? who knows. Sounds pretty foolish to me. personally, If i was to set a high goal, I would try to get as many pre-orders as I can, and choose 3 popular varieties and order a few extra each and actively try to sell those.

        The idea is to teach planning, responsiblity and achieving goals. -definitely not to set a bar so high a whole troop would be hard pressed to achieve, let alone just one girl.

    • Janet

      The reason they can’t take them back is because the Council doesn’t take them back because the bakey won’t take them back. Once ordered, SOMEBODY has to sell them, or the troop has to pay for them out of the profits from the boxes they did sell. The person who ordered them is responsible for paying for them, so the troop doesnt have to. The troop needs the money from the sales to pay for the girls’ activities, supplies used in earning badges, trips, etc. If it spends the profts paying for cookies that individuals did not fulfill their commitment to sell, there is no money for the other girls in that troop. A commitment is a commitment and that mom needs to step up to the plate and teach her daughter not to be a quitter. Anybody who is bullying her because she is a girl scout needs to be dealt with for bullying.

  • disgusted

    Seriously? How about the Mom and Daughter filing a lawsuit for bullying? Being teased is bullying as far as I am concerned. The Girl Scouts need to take back the cookies and zip their lip!

    • Kaye Jones

      Sounds like we are missing some information here. First of all, girls are asked to sell GS Cookies. If a girl commits to sell so many, a parent signs a commitment form when the cookies are picked up by the family. However, if there are issues with bullying- which the Girl Scouts actively work with the girls to teach them how to handle and how to make sure they never bully peers – most leaders would look at this situation individually. I, as a leader would look at other ways to sell these extra cookies – cookie booths for the troop, etc.

      Second, PLEASE, people, don’t let this give you a negative taste on all Girl Scouts and their efforts to sell cookies. It is a meaningful lesson for our girls to sell cookies. It teaches them great leadership skills and they learn money skills at an early age. Please support them.

      Lawsuits are not required in this case…people just need to work together.

      Girl Scouts are not only about selling cookies – it’s about the girl and making them our future. It’s an awesome program! Not sure how someone couldn’t trust an organization that makes our girls stronger young ladies and more adapt to face their futures with the abilities needed.

      • FaithC

        So what happens if a girl scout does not meet their goal and has unsold cookies? Can she just turn them back in or does the family have to come up with the money for the cookies? What if they can’t, are they too going to face a lawsuit?
        I don’t see what selling these cookies teaches these young girls. You want to teach them something how about having them do charity work. Food kitchens, food pantries, spending an hour or two in a homeless shelter helping. Of course with mom there with them to help too. I know the mom would want to help…right?



  • thomas

    Its bad enough that money from the sales of Girl Scout cookies are going to Planned Parenthood (to kill unborn babies and to pay for contraception of those who cannot control their sexual cravings), but to bully individuals who cannot peddle THEIR products is pretty low. Welcome to Obama’s America!

    • Carolyn Register

      I think it’s wonderful that the Girl Scouts support a woman’s right to control her own body. I don’t understand not being able to sell Girl Scout cookies anyway. Most people love them. They can be frozen.


      Wow. How the heck did you get from girlscout cookies all the way to abortions, and people who “can’t control their sexual cravings and even throwing in Obama into the mix?? Time to adjust that tinfoil hat.

  • John Smith

    Scouts are all about money. Huge asset base; huge political pull; big, big, bigger business. Just another business that happens to be somewhat- sometimes- related to young people but mostly about power and adult financial goals.

  • Will Grant

    “bullying” oh, brother, how pathetically weak this society has become

    I would tell the GS, “Go ahead and sue me.” Great PR to have GS’s name listed as a plaintiff for someone not selling enough cookies.


  • Michelle

    288 cookies @ $4 a box = $1152

    There’s no requirement that a girl sell cookies if she’s in Girl Scouts, so the parents committed to selling 24 cases either for the incentive prizes or to help raise money so they wouldn’t have to pay out of pocket. Troops aren’t allowed to return cookies to the council, so they would have to eat the cost. It could wipe them out for the next year or so.

    But I also agree with everyone who says that the cookies are all about profit for GSUSA – the girls only make about 50¢ a box. Once you figure in all the gas and parent time it takes to do this every year most would be better off just making a contribution to the troop and skipping the sale all-together. We do.

    • Girl Scout Mom

      You are correct! I am sure there is more to this story then we are hearing. For a child to be even allowed to sell Girl Scout Cookies the parents have to come to a meeting and sign a permission slip. This permission slip states that any cookies that the parent takes they are responsible for, they are encouraged to sell but they are not required to take cookies they do not have orders for (that is why they have cookie cupboard to get extras if you need them). They can not be returned, the council does not allow it. If a troop signs a contract for x # of cookies they are responsible, just as if a parent signs a contract for x # of cookies, they are also responsible. No you are not required to take a certain # of boxes. If she chose to take orders for that many and she chose to sign for that many cookies then that is her responsibility. There is never a excuse for bullying!!! But if you make a commitment then you need to follow thru. This is teaching the kid, if something happens you do not like then just walk away. That parent and child signed a contract/permission slip and they should follow thru with the people that placed the orders and follow thru with their commitments.



  • Tonya

    I am one myself and I no it’s all bout money I tried to do the same and return mine and they told me no to it’s not as easy as it use to b cause times r harder with us American now with just paying bills not knowing that there is no return they don’t tell u that

  • Janet

    I was a Girl Scout troop leader for 14 years, after growing up as a Girl Scout myself. Please let me explain, for those who are expressing opinions without having all the information needed, how GS cookie saes works.

    1-No girl or parent is required to sell any cookies. Each girl sets her own goal as to how many cookies she wants to sell.

    2-Parents are required to attend a troop meeting during which all the info. regarding the sale is discussed – including the fact that, once parents sign cookies out from troop, they are responsible for turning in the money to the troop and cannot return the cookies. Parents sign a permission form for their daughter to participate in the sale, agreeing that to this. So the mom in question knew before she ordered the cookies that she is not allowed to return them to the troop and is responsible for turning in the money for them.

    I believe the bullying referred to is that other childen, not in Girl Scouts, were making fun of the girl for being a Girl Scout. I have seen this in many girls’ lives, especially as they grow older. Older girls who are not living wholesome lives often make fun of those who are involved in groups such as GS that encourage education, obedience, Godliness, etc.

    The posts related to this article are a prime example of people being too anxious to voice an opinion without knowing what they are talking about. Hopefully, they will read this and have a better understanding of the GS cookie sale process.

    • Girl Scout Mom

      Well said! You are correct in every aspect. I just got done turning in $1304.00 for the cookies I signed for. Every parent and child knows these requirements before selling.

  • Liz Morset

    So why don’ t they sell just a few cases, and when those are gone, get some more if it’s before the deadline. This is just like selling candy for your school students. I would always pick up 2 boxes of candy and when it was gone I would pickup one at a time till the deadline. just to make sure I didn’t get stuck with something I couldn’t afford. As for the bullying..I believe that was outside kids teasing the girl for being a scout.

  • Mark Stabler

    According to their website the local troop gets about 15% of the selling price. That is about 40 cents per box. The total Girl Scout Cookie operation is a 700,000,000 million dollar enterprise.

  • Erin

    I am also aGS leader and I would like to expand on Janet’s response. Our girls make 70 cents per box (troops who complete their yearly registration early get an increased per/box rate).

    Cookie money also supports our amazing GS camps, which troops and service units can use for a minimal fee.

    Cookie money supplies Financial Aid. Many of the girls in our troop use GS financial aid, allowing them to go to summer camp, get a uniform and book for free, etc.

    No girl is required to sell cookies.

    Parents know full well when they ‘check out’ cookies they are responsible for what they check out. Guess what, if th cookie mom takes that girl’s cookies back SHE is financially responsible for them.

    You are correct, typically parents check out what their girls think they can sell, then go back to get more as needed.

    Typically the folks (volunteers) who run the council cookie truck will work with parents, unless they are put in an untenable position by someone who turns in a large amount at the very last minute.

    A lot of information is missing from this story, particularly the tremendous amount of learning and growing the girls get from this process. There is a tremendous amount of programming based around cookie sales.

    I will say, this is a volunteer based organization. Troop leaders are provided training but for the most part, we are well intentioned, already busy individuals that have a lot on our plates. We do what we do because we love it, and do it for the benefit of others often to great sacrifice ourselves.

    Btw – it is absolutely written in the books we are not allowed to be talking about any sensitive subjects with the girls. This absolutely includes female reproduction and abortion.

    • Randall J

      Looks like what they learned here is that if your pick on a girl and she leaves our moms will pick on her parents.

      Yeah no thanks my girls won’t have a piece of that action.

  • BT

    If the friggin boxes weren’t so expensive, they would sell more. I used to buy a ton of them. now I limit us to 1 box each. they are good, but not worth the price now.

  • Kaye Jones

    FaithC – just to clear up your mind here. I have a Daisy Troop of 5 and 6 year olds girls, thats kindergarten and first graders.

    So far this year we have donated to the Good Will organization; cooked a full meal and served with the other older troops at our church to our local homeless shelter; and made Christmas cards, delivered them to a retirement home, sang Christmas carols and helped deliver goodies to the guests there.

    Girl Scouting is all about helping others and we start service projects at a very young age as you can see. Part of the prerequisite of selling cookies after the proper way to interact with the public and the polite way to handle a money transaction was talking about what we would do with the small profit we make from our cookie sales….you guessed it. The girls want to make a donation to our local animal shelter.

    Enough said?

    We can always use volunteers in the Girl Scouts. Come out and give it a try. You will be impressed! Our girls need you.

  • Jay

    We are in GS and I never had to sign anything or any commitment. This is bull. And honestly the moms and council members are so competitive it is horrible. I used to love gs cookies…not anymore. Not after this experience. They can go F*** themselves.


    It would be nice if the whole troop would take these and try to sell them but the girl and her mom should also continue to sell them. That seems like a LOT of cookies for one girl. What was the mom thinking?

  • Lee

    Apparently this is a closed troop as far as the girls are concerned, and the leaders aren’t leading them in character qualities of inclusion, teamwork, kindness, courtesy, or compassion toward others. I would mail back the cookies return receipt requested so they have to sign for them, or take 3-4 reliable witnesses that will go with you to return them and testify that you did. Then I would dare them to sue me and video it for fb, twitter, and other social media as well as calling the newspapers, t.v., and radio talk shows to cover it. This could damage Girl Scout’s rep very badly. Just desserts for not managing the troop correctly and trying to blackmail you!

  • Randall J

    Girl scouts are no longer the wholesome group they once were. They are a bunch of bullies. The girls bullied the 8 yo and now the moms are bullying the mother of the 8 yo. Not a very good PR situation is it? Especially in light of the boycott going on over the Wendy Davis and Planned Parenthood debacle.

  • Ann Crotts

    First having helped with a girl scout group you need to understand that if that Mother does not make good on the Number of boxes she ordered then the other members & the leader of that group will have to pay for them, they are nonreturnable. Or the Troup can pay for them, keep them and sell them next year. Do you want to buy old cookies? I have seen it done.
    Also if you know any children in school, you are aware that they are frequently hounded to sell items all year long to supplement the schools budget for supplies, play equipment etc. See any difference? I am not saying it is right, but at least the Girl Scouts try to use it as a learning experience for the girls. If they have a good Scout Leader they are taught how to approach people pleasantly to make sales, how to figure out how to account for boxes & money sold etc., all under adult supervision.
    The bullying is a separate problem. Did it occur during the Scout meeting or outside waiting for parents etc.? If the Leader was aware, she is in the wrong. If she was not, why did the parent not stop or address the issue herself with the Leader and or the parents of the children.
    Every parent decides how many boxes the child will take to sell, no one is forced. The Mother needs to set an example for her child – stand up for yourself and keep your word. This girl needs the Girl Scout program, especially if she is not being taught the basics at home.

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