New scam targets Duke Energy customers

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

GREENSBORO, N.C. -- Duke Energy is warning customers of a scam targeting small businesses. The scammers are calling businesses, like restaurants, right before their busiest time saying the power will be turned off in an hour if they don't pay a past due bill immediately.

"They catch you in a set of circumstance where they hope you will not think it through," said Davis Montgomery, with Duke Energy.

He says past due accounts are handle through several notices. "It's a multi-step process that takes several weeks. We will never call you at the spur of the moment, give you one-hour notice and tell you that your power is about to be disconnected. We will never ask you for a debit card over the phone."

Duke Energy recommends if you get a call demanding payment to hang up and call Duke Energy customer service or police.



Comments are closed.