Guilford Metro 911 flooded with calls during round of strong storms

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GUILFORD COUNTY, N.C. -- A stormy day means a busy day for emergency responders and 911 dispatchers in Guilford County.

During Sunday’s strong storm nearly 700 calls came into the Guilford County Metro 911 Center.

Dispatchers couldn’t go more than 30 seconds without a call coming in.

“I mean as soon as they finish one call another is delivered,” explained Melanie Neal, Operations Supervisor at the Guilford County Metro 911 Center.

Fire crews responded to 85 calls, which is nearly three times a normal workload. Calls poured in about lightning strikes, roads and cars flooded, and power lines down.

Bobby Boyd was on his way home and got stuck in the storm on Cone Blvd.

“I had no choice, because we were backed up cars in front and cars in back, so I really couldn’t turn around. Once I noticed the water, I was basically front tire in there,” Boyd explained.

Boyd had to push his van out of the water, and it dry out for a day, but it didn’t make a difference.

“It’s a big problem, a real big problem,” he said.

The 911 dispatchers that were working during Sunday’s storm, luckily, have the next few days off.