Repairs complete at water treatment plant in Montgomery County

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TROY, N.C. — Montgomery County officials say repairs are complete after a “major equipment failure” at a water treatment plant that disrupted water service to some residents.

Montgomery County emergency management director Corey Roberts said Monday morning that the pump had been repaired. 

The treatment facility “distributes water across the county and to the Town of Robbins in Moore County,” according to Roberts. 

Roberts says there is “still some air in the lines” and some areas may experience outages over the next few hours, but service is expected to be fully restored by the end of the day.

A Boil Water Advisory and “mandatory water conservation notice” were issued Sunday as officials informed residents of the malfunction at the plant.

People are advised to continue boiling their water “until testing is complete,”  Roberts said.

Another notice is expected to be issued once tests have been completed.

According to the boil advisory, “Outages and periods of low pressure increase the potential for back-siphoning and introduction of bacteria into the water system. Therefore, the Division of Environmental Health advises that when water is restored, consumers boil all water used for human consumption (including drinking, cooking, brushing teeth, making ice and food preparation) or use bottled water.

“Vigorous boiling for 1 minute should kill any disease-causing organisms that may be present,” the advisory states.

Discoloration in water is also a potential issue for those who have lost service.  Officials say the discoloration “poses no health risk.”

“Flushing your system by leaving a faucet running should clear the lines,” officials said.

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