Bank of America call center shut down due to threats

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HIGH POINT, N.C. - High Point Police say a man believed to be mentally ill and making suicidal and hostage threats forced the evacuation of the Bank of America call center Friday afternoon.

“He was very irate when he called [911], making some comments about being blown away, his soul and he wasn't afraid to die,” said Capt. J.T. Stroud of the High Point Police Department.

The unidentified man, made the threats from the parking lot, first by phone to 911 and second by text message to his wife who works inside the building on Piedmont Parkway.

“Everyone was frantic, screaming and yelling” said employee Hasin Graham who went to his car after being evacuated.

“Everybody just started leaving, running out the best way they could whatever exit they could find,” said Graham.

Police searched the building finding no evidence to support any of the threats. Officers found the man in the parking lot and took him into custody without any incident. Investigators say he had no weapons and will undergo a mental evaluation.

Bank of America employees, shaken up by the events, were met by their managers as they left for the evening. Employees told FOX8 their managers threatened to fire them if they shared details of what happened on Friday night.

The Bank of America call center is High Point's largest employer.