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Wendy’s cashier calls customer with mental health issues ‘lil ugly dude’ on receipt


MOBILE, Ala. — An Alabama woman is outraged after her mentally ill 15-year-old son received a receipt at Wendy’s that called him “Lil Ugly Dude.”

Teeneshia Bush said her son Quenterus Brown went to a local Wendy’s Monday night and couldn’t figure out why employees behind the counter were laughing at him – that’s when he noticed his receipt.

Bush posted about the recipe on Facebook Tuesday:

Good Morning FBF this been bothering me all night. I took my son to Wendy’s to get something to eat last night. He went inside to place his order, instead of the cashier being courtesy and ask my son what’s his name to put on his ticket she took it upon herself to put on the bottom of his receipt Lil Ugly Dude. This is unacceptable and unprofessional. My child was so embarrassed and upset he said the whole store was laughing at him including the manager. I play about alot of things but my kids isn’t one. My ghetto side was telling me to go back up there and let them have it. But I rather do it the right way.

“It hurt my feelings, it made me cry, I was embarrassed, and I felt bad,” said Brown, according to WKRG.

Ed Sheffield, director of management services at Wendy’s issued a statement about the incident:

“Wendy’s has been a part of this community for many years, and we were certainly disappointed to learn that one of our employees treated a guest in such a rude manner.  We take this seriously, and we no longer employ this individual.  When we learned of the incident, we immediately contacted the guest.  We apologized to the young man and his mother and look forward to welcoming them back to Wendy’s again.”