BBB warns of air duct company preying on elderly

GREENSBORO, N.C. — In June the Better Business Bureau started received calls about a company called “Anytime Duct Cleaning.” The company first turned up in Saint Louis with complaints, then in Charlotte where the BBB gave them an “F” grade.

The company states on their website they are licensed in North Carolina to install and repair air condition units but no license is on file with the state of the City of Greensboro.

Some of the complaints include unfinished work to taking money for doing nothing.

“This is a familiar tactic with these people,” said the son of a 90-year-old victim who, for the safety of his mother, didn’t want to be identified.

His mom says the men with the company knocked saying they were there, at the request of a relative to clean her ducts. She says they stayed for about 20 minutes outside her home and then presented a bill for $577.

She wrote a check, but her son was able to cancel it before being cashed.

“If somebody shows up especially if you are an older individual and they are there to work saying your relatives sent them to you, you need to call your relative immediately,” he said.

The BBB suggest before hiring a company to get multiple bids, ask for references, check their license and get all work put in writing.

The BBB says the company has used 15 different names and 9 different addresses.‚Äč

 

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