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Hotel claims to fine wedding parties $500 for each negative online review

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NEW YORK — A hotel in New York apparently fines couples who book weddings at the venue $500 for every bad review posted by one of their guests, according to the New York Post.

According to the report, Union Street Guest House’s policy stated that if the friends and family of a guest leaves a negative review, the wedding party will be fined $500. The fine could be dropped if the negative review was deleted.

According to the New York Post, the policy originally stated:

“Please know that despite the fact that wedding couples love Hudson and our inn, your friends and families may not. … If you have booked the inn for a wedding or other type of event … and given us a deposit of any kind … there will be a $500 fine that will be deducted from your deposit for every negative review … placed on any internet site by anyone in your party.”

The company apparently altered their policy after receiving negative attention from several New York publications. The hotel posted (and later deleted) a response on their Facebook page:

“The policy regarding wedding fines was put on our site as a tongue-in-cheek response to a wedding many years ago. It was meant to be taken down long ago and certainly was never enforced.”

After the story went viral on Monday, the hotel was flooded with negative reviews on several websites including Facebook, Yelp and TripAdvisor.

3 comments

  • Hairy nuts

    that’s a great policy! More people should realize that it’s “not all about you!” This society has been groomed to whine like a little baby and “get my way” every time they fart crossed ways.

  • Kelley

    Maybe some of that is true, but if I pay to stay and I don’t receive excellent service I WILL leave a negative review. I balance that by always leaving positive reviews when great service is received.

  • its my business

    You can have a dozen people in a room and ask a question and get a baker’s dozen of responses. If the hotel is so worried about negative responses, they should take a good look at that.

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