Winston-Salem transportation officials already planning for next winter storm

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WINSTON-SALEM, NC -- There may still be some snow hanging around from last week's storm, but the roads are in much better shape.

That storm now has the City of Winston-Salem making sure it’s' ready for the next big storm.

"It being the biggest event we've had in a very long time, it's made us sit back and think about the ways we do things. Are there ways we can improve that?" said Ryan Newcomb, assistant director of transportation for the city.

Newcomb says city leaders plan to meet soon to discuss concerns they've gotten from street crew members and residents.

"Folks did take advantage of our 311 city link system to call and let us know streets we hadn't gotten to yet, concerns that they might have had," said Newcomb.

The biggest complaint crews got is it took too long to get to neighborhoods.

"We didn't get the plows in until probably two days after the snow hit. I was stuck, had to work from home," said Kane Lawson.

Street crews worked 12 hour shifts plowing roads. Transportation officials say crews couldn't have worked harder, but they could have done a better job communicating with each other.

"What's been done, what hasn't been done? What does the word 'done' mean? Is that to the pavement, one pass, or two passes?" said Newcomb.

Newcomb says it's important to get everyone on the same page now, just in case they have to do this all over again soon.