EUGENE, Ore. -- An Oregon teen says a clerk at a Rue 21 clothing store she was shopping at on her birthday told her to leave because she was too big to shop there.
Shelby Buster though her first time shopping without her mom on her birthday Saturday would be fun.
“Me and my friends were walking around the mall, spending my birthday money and my mom was sitting in the food court,” Buster said.
Buster says that's when she and her friends went to the Rue 21 store.
“I walked in and the lady at the front counter said, ‘Hey you’re too big to be in this store. I need you to leave,’” Buster said.
Buster says her friend was already in the back of the store looking at perfume.
“And so she checked out and we walked back and my mom came back to talk to them and they were like ‘Oh we’re so sorry!’” Buster said.
The Rue 21 district manager tells KEZI the company is aware of the situation and is looking into it.
Buster’s mother had her and her friend write down exactly what happened to document what took place.
“Seriously, that’s disrespectful and rude. Just because I’m bigger than you guys are, or I’m not a 14 or smaller, makes no sense why they would do that,” Buster said.
The district manager said they’re pulling video footage from Saturday’s incident. The company says they do not tolerate discrimination.
Buster and her mother say they are still waiting for a response from the company, so they’re turning to Facebook to spread the word about their experience.