Are holographic greeters the future of customer service? [Video]

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Are holographic greeters the future of customer service?

Multiple videos posted to YouTube show a holographic greeter inside a Lowe’s store near Charlotte. CorporalBruno, who uploaded the video, writes:

“I went to Lowe’s to get some wasp spray and a squeegee for my big office windows. I walked in to hear this lady repeat herself over and over. She was louder than the background noise at Lowe’s. I looked around to find a holographic display set up with a projector streaming a video of a blonde woman talking about a product.”

holographicgreeter.com

Credit: holographicgreeter.com

The product is from Holographic Greeter, a company located in Mooresville that specializes in holographic displays.

The company describes the product as “an exciting information, branding and promotional messaging medium which displays a holographic image projected onto a life-sized cut-out that is so unique and lifelike, passersby can’t help but stop and stare.”

According to the company, retailers, museums, hotels, schools and hospitals “are finding this is a must-have for engaging the customer.”

On the company’s website, they have created demos for several companies across the country. However, Lowes is the only store we could confirm that is testing the display.

What are your thoughts? Do you like the holographic greeter? Do you find it helpful or creepy?


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