NEW YORK–Visitors to the National September 11 Memorial and Museum must now pay a service fee of $2 when reserving tickets online or over the phone, the New York Post reports.
The fee went into effect in March 1, although there is no charge for admission to the memorial on the World Trade Center site. Same-day passes are also free.
Many members of the 9/11 victims are outraged, saying the fee violates the memorial’s objective.
“They’re making money off the people that died. It’s disgusting,” Jim Riches, a retired FDNY deputy chief who lost his firefighter son, Jimmy, on 9/11 told the New York Post.
According to the memorial’s Web site, the booking fees are necessary to “safely manage visitor capacity” while surrounding construction projects are completed.
Read more at the New York Post