Farm Rich recall over E. coli fears

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BUFFALO, N.Y. – Rich Products Corp. announced Thursday  a voluntary recall of its Farm Rich Mini Quesadillas and other Farm Rich products because of a possible E. coli contamination, the company said on its website.

The recall includes the company’s Farm Rich Mini Pizza Slices, Farm Rich Philly Cheese Steaks, Farm Rich Mozzarella Bites and Market Day Mozzarella Bites. The products were produced Nov. 12 through Nov. 19.

The Farm Rich products were distributed in retail stores nationwide. The company says it’s working with the Food Safety Inspection Service in the U.S. Department of Agriculture to identify the possible contamination source.

Health officials say symptoms of E. coli infection could occur up to 10 days after exposure and can include diarrhea, abdominal cramps, nausea and vomiting.

From Farm Rich:

If you think you may have an affected package or if you need additional information, please call us

  • toll-free at 1-888-220-5955. If you need to speak to a representative, please contact us between 8am-8pm est monday-friday.
  • If you prefer to reach us via email, please use our contact form. We typically respond to email contacts within one to two business days.

Q&A

What products were recalled?

Farm Rich Mini Quesadillas, Farm Rich Philly Cheese Steaks, Farm Rich Mini Pizza Slices and Farm Rich Mozzarella Bites.  All products produced from Nov. 12-19th, 2012.

Item: Pack Size: Product Code: Production Date: Julian Date: Unit Code: Case Code: Best By Date:
Farm Rich
Mini Quesadillas
18 oz. bags 35635 Nov 14, 2012 1582 2319 0 41322 35635 2 1 00 41322 35635 9 May 14, 2014
Farm Rich
Mini Pizza Slices
22 oz. bags 35643 Nov 15, 2012
Nov 16, 2012
1582 2320
1582 2321
0 41322 35643 7 1 00 41322 35643 4 May 15, 2014
May 16, 2014
Farm Rich
Mini Pizza Slices
7.2 oz. carton
(snack pack)
37690 Nov 15, 2012
Nov 16, 2012
1582 2320
1582 2321
0 41322 37690 9 1 00 41322 37690 6 May 15, 2014
May 16, 2014
Farm Rich
Philly Cheese Steaks
21 oz. bags 35634 Nov 13, 2012 1582 2318 0 41322 35634 5 1 00 41322 35634 2 May 13, 2014
Farm Rich
Mozzarella Bites
22 oz. bags 37443 Nov 19, 2012 1582 2324 0 41322 37443 1 1 00 41322 37443 8 May 19, 2014
Farm Rich
Mozzarella Bites
7 oz. carton
(snack pack)
37691 Nov 19, 2012 1582 2324 0 41322 37691 6 1 00 41322 37691 3 May 19, 2014

How can I tell when it was manufactured?
There is a Best By Date on the package which directly references the production date. By sharing the best by date we are able to identify if the product you have was produced between November 12th – 19th.

When was it recalled?
March 28, 2013.

What if I have a bag that is not on the list?
Each product package contains cooking instructions on the side of the packaging that, if followed, will effectively destroy  E.Coli bacteria. Preparation instructions for all affected products have been validated following the Grocery Manufacturers Association industry protocol to ensure food safety.

Why were the products recalled?
We were informed by the U.S. Department of Agriculture of potential contamination on these products.

Is the recall confined to one area of the country?
This is a national recall.

Where was the recalled product sold?
The products were sold through retail grocery stores nationally.

Has anyone become ill?
The USDA has received reports of people becoming ill, one case was linked to Farm Rich Mini Quesadilla Slices.

Will I become ill?
If you have a product package included in the recall, you should discard it. If you have a package that is not in the recall, you  should be sure the product is maintained at the correct freezer temperature and cooked as instructed.

What are the symptoms of e-coli?
Symptoms of the illness include mild to severe diarrhea and abdominal cramps.  Blood is often seen in the stool.  Usually little or no fever is present.  Although most healthy adults can recover completely within 5-10 days, certain individuals can develop a complication called Hemolytic Uremic Syndrome (HUS) which can cause the kidneys to fail. HUS is most likely to occur in young children and the elderly.

What if I feel ill or have some of these symptoms?
Please consult with your physician.

What should I do if I have a bag in my freezer?
Check the date to see if it is included in the recall.  If so, please discard it.

Are there any other products being recalled?
No.

Should I take my bag back to my grocery store?
No, we can provide you with a refund or replacement.  Simply provide me with your information right now and we’ll send you with a refund or a coupon for a replacement.

Can I get a refund?
Yes, we’ll provide you with a product replacement or a refund.

Where can I get more information?
Consumers with food safety questions can “Ask Karen,” the FSIS virtual representative available 24 hours a day at AskKaren.gov or via smartphone at m.askkaren.gov. “Ask Karen” live chat services are available Monday through Friday from 10 a.m. to 4 p.m. ET. The toll-free USDA Meat and Poultry Hotline 1-888-MPHotline (1-888-674-6854) is available in English and Spanish and can be reached from l0 a.m. to 4 p.m. (Eastern Time) Monday through Friday. Recorded food safety messages are available 24 hours a day. The online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at: www.fsis.usda.gov/FSIS_Recalls/Problems_With_Food_Products/index.asp

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