Emma Joyce Parrish said she lost hundreds of dollars while on the phone. Experts say it's a new twist to an old phishing scam.
Watch my story in the video above.
Using her social security number, the scammers also applied for a credit card in her name. Thankfully, a credit freeze was already in place, so the request was denied.
For more information on identity theft or to report a scam, go to consumer.gov/idtheft.